Terms & Conditions

1. Introduction
Please read these Terms of Use carefully before using this site. By using this site, users indicate their agreement to these Terms and you represent that you are at least the age of majority in your province or state. If the user does not agree to the terms and conditions contained in these terms, he/she may not access or otherwise use this webstore.

2. Shipping method for components:
At this time, components are shipped to addresses within Canada or USA only.
Currently there are 6 shipping options:
• CA - Regular Parcel
• CA - Expedited Parcel
• CA - Xpresspost
• CA - Priority
• US - Expedited Parcel USA
• US - Priority Worldwide Parcel USA
Ability to ship depends on availability of local courier service. For international orders outside Canada or USA, contact info@urbandistilleries.ca
Although we strive to fulfill and ship your order as fast as possible, please allow up to 6 business days for delivery depending on the shipping method and destination. During holiday periods, orders may be delayed beyond shipping times specified above. Shipment rates provided are estimates only and will vary based on total package weight and final destination. Order pricing does not include shipping insurance, which may be added for an additional fee.

3. Prices & Currency
The prices displayed on this site are quoted in Canadian or U.S. dollars (depending on currency option chosen) and include applicable shipping duties.
Pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Urban Distilleries reserves the right at its discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, Urban Distilleries will cancel the order and notify the customer of such cancellation. Prices and availability are subject to change without notice.

4. Order Acceptance

The total cost for all goods or services ordered must be tendered at time of order. Part payments are not accepted. There may be orders that Urban Distilleries is unable to accept and must cancel. Urban Distilleries reserves the right, at its sole discretion, to refuse or cancel any order for any reason or no reason.
Some situations that may result in an order being canceled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product restrictions mandated by local, state, national or international regulations; or problems identified by a credit and fraud detection group.

Urban Distilleries may also require additional verification's and/or information before accepting any order. Urban Distilleries will contact customers if all or any portion of an order is canceled or if additional information is required to accept an order.
Items that are deemed “Out of Stock” are on back-order. Time taken to replenish these items in the Web-store may vary. Check in to the Urban Distilleries Web-store regularly to see if these items are in stock or contact Urban Distilleries Sales at info@urbandistilleries.ca

5. Quantity Limits and Items for Resale
Urban Distilleries reserves the right to limit the quantity of items purchased per customer or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. Urban Distilleries will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Urban Distilleries also reserves the right to prohibit sales to dealers.

6. Payment
All payments for goods and services offered by Urban Distilleries are via Paypal by credit card (Visa and Mastercard) or through Interac Email Transfers. Urban Distilleries Webstore cannot accept wire transfers or mailed cash/money orders/cheques. Using the secure Paypal online merchant payment interface, credit cards used for payment of products will be authorized and charged to the card holder for the total amount at the time of the sale.
Credits cards
Credits cards used to make payments for services will be charged immediately at time of sale.

7. Use of Paypal
Urban Distilleries shall not be liable for, or responsible for any inaccuracies, errors in payment processing or security of personal financial information associated with the use Paypal online electronic merchant payment services. For a full description of Paypal, click here or paste (https://www.paypal.com/ca/webapps/mpp/about) onto your web browser.

8. Return and cancellation Policy
Once accepted, orders may not be cancelled. For returns please review:

9. Changes to Terms of Use Agreement
Urban Distilleries may, in its sole discretion, amend this Terms of Use Agreement from time to time. Please check this agreement area periodically for changes. Use of this website after any modification implies that the users’ consent to this agreement as modified.

10. Use of Email
As permitted by law, to send periodic emails. The email address You provide may be used to send You information and updates pertaining to Your account, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email


The website displayed at www.urbandistilleries.ca (this "Site") is operated by URBAN DISTILLERIES, INC. ("URBAN DISTILLERIES"). Your use of and access to this Site is conditional upon your acceptance of these Terms of Use including our Privacy Policy. We reserve the right, in our sole discretion, to modify or update these Terms of Use from time to time with immediate effect. It is your responsibility to review these Terms of Use periodically for updates.


Permitted Users of this Site

This Site is intended to be used and accessed by people who are of legal age to purchase and consume alcohol. If you are of legal age in your country of residence and the country from which you are accessing this Site, please continue. If you are not, please exit this Site immediately.

Rights to Contents and Intellectual Property
The copyrights to all materials, content and lay-out of this Site (including text, user and visual interfaces, images, look and feel, design, sound, etc. and any underlying software and computer codes) are proprietary to URBAN DISTILLERIES, its parents, affiliates, subsidiaries, or third party licensors. You may not copy, reproduce, post on any other website, republish, upload, encode, modify, translate, publicly perform or display, commercially exploit, distribute or transmit any portion of this Site or make any derivative works from this Site in any way without URBAN DISTILLERIES's express prior written consent.

Any name, logo, trademark, service mark, patent, design, copyright or other intellectual property appearing on this Site is owned or licensed by URBAN DISTILLERIES or its parents, affiliates or subsidiaries and may not be used by you without the prior written consent of URBAN DISTILLERIES or the appropriate owner. Your use of this Site does not grant you any right, title, interest or license to any such intellectual property appearing on the Site.

Any unauthorized use of the content of this Site may subject you to civil or criminal penalties.

Use of this Site
URBAN DISTILLERIES maintains this Site for your personal entertainment, information and education. You should feel free to browse the Site and may download material displayed on the Site for non-commercial, lawful, personal use only provided all copyright and other proprietary notices contained on the materials are retained and such information is not modified, copied or posted on any networked computer or broadcast in any media. All other copying (whether in electronic, hard copy or other format) is prohibited and may breach intellectual property laws and other laws world-wide. All commercial use of all or part of this Site is prohibited except with URBAN DISTILLERIES's express prior written consent. All rights not expressly granted here are reserved to URBAN DISTILLERIES.

You may not use any computer program tools including, but not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other automatic device, program, algorithm or methodology, or any similar or equivalent manual process ("Tools") to access, acquire, copy or monitor any portion of the Site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any content, to obtain or attempt to obtain materials, documents or information through any means not purposely made available through the Site. Tools that use the Site shall be considered agents of the individual(s) who control or author them.

No Warranties

URBAN DISTILLERIES also assumes no responsibility, and shall not be liable for any such damages caused by viruses or other forms of contamination or destructive features that may affect your computer equipment, software, data or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, text, images, video or audio from the Site or any linked sites.

Limitation of Liability
In no event shall URBAN DISTILLERIES, its parents, affiliates, subsidiaries and services providers, or the officers, directors, employees, shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, including lost profits, whether or not advised of the possibility of such damages, and on theory of liability whatsoever, arising out of or in connection with the use or performance of, or your browsing in, or your links to other sites from, this Site. You acknowledge by your use of the Site, that your use of the Site is at your sole risk. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages; if these laws apply to you, some or all of the above disclaimers may not apply, and you might have additional rights.

You agree to defend, indemnify and hold URBAN DISTILLERIES harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or related to your use of the Site.

On-Line Stores; Promotions
Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including but not limited to contests, sweepstakes, invitations, or other similar features (each an "Application"), all of which additional terms and conditions are made a part of these Terms of Use by this reference. You agree to abide by such Application terms and conditions. If there is a conflict between these Terms of Use and the terms of the Application, the terms of the Application will control as relating to the Application.

Communications with this Site You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law. URBAN DISTILLERIES will fully cooperate, including but not limited to, maintaining and disclosing any transmittal's or communications that you have had with the Site, disclosing your identity or helping to identify you, with any applicable law or regulation, law enforcement authorities, court order or governmental authority.

Any communication or material you transmit to the Site by e-mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. URBAN DISTILLERIES cannot prevent the "harvesting" of information from this Site, and you may be contacted by URBAN DISTILLERIES or unrelated third parties, by e-mail or otherwise, within or outside of this Site. Anything you transmit may be edited by or on behalf of URBAN DISTILLERIES, may or may not be posted to this Site at the sole discretion of URBAN DISTILLERIES and may be used by URBAN DISTILLERIES or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, URBAN DISTILLERIES is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. If you transmit any ideas, concepts, materials or other communications to this Site, you accept that it will not be treated as confidential and may be used by URBAN DISTILLERIES without compensation in any manner whatsoever, including without limitation reproduction, transmission, publication, marketing, product development, etc.

Although URBAN DISTILLERIES may from time to time monitor or review discussion, chats, postings, transmissions, bulletin boards, and the like on the Site, URBAN DISTILLERIES is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. URBAN DISTILLERIES assumes no responsibility or liability for any actions or communications by you or any unrelated third party within or outside of this Site.

Notice and Procedure for Making U.S. Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide a Notice with the following information to the Site's Copyright Agent:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Site;
Your address, telephone number and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, it's agent or the law;
A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

URBAN DISTILLERIES'S Copyright Agent for Notice is:

#6-325 Bay Avenue
Kelowna, BC V1Y 7S3
Phone: 778-478-0939
E-mail: info@urbandistilleries.ca

We may give notice to our users by means of a general notice on our Site, electronic mail to a user's e-mail address in our records, or by written communication sent by first-class mail to a user's physical address in our records. If you receive such a notice, you may provide counter-notification in writing to the designated Copyright Agent that includes the information below. To be effective, the counter-notification must be a written communication that includes the following:

Your physical or electronic signature;

Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of Canada, for any judicial district in which URBAN DISTILLERIES may be found, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.

At its sole discretion, URBAN DISTILLERIES may modify or discontinue the Site, or may modify or terminate your account or your access to this Site, for any reason, with or without notice to you and without liability to you or any third party.

Unaffiliated Products and Sites

Descriptions of, or references to, products, publications or sites not owned by URBAN DISTILLERIES or its affiliates do not imply endorsement of that product, publication or site. URBAN DISTILLERIES has not reviewed all material linked to the Site and is not responsible for the content of any such material. Your linking to any other sites is at your own risk.

Linking Policy
This Site may provide, as a convenience to you, links to sites owned or operated by parties other than URBAN DISTILLERIES. Each linked to website has its own terms and conditions of use, as described in that site's legal notice/terms of use. Those terms and conditions may be different than these Terms of Use, and we urge you to read each website's legal notice/terms of use carefully before you use that site. URBAN DISTILLERIES does not control, and is not responsible for the availability, content or security of these external sites, nor your experience interacting or using these external sites. URBAN DISTILLERIES does not endorse the content, or any products or services available, on such sites. If you link to such sites you do so at your own risk.

Canada Governing Law; Void Where Prohibited

This Site shall be governed by, and your browsing in and use of the Site shall be deemed acceptance of and consent to, the laws of the Province of British Columbia, Canada, without regard to principles of conflict of laws. Notwithstanding the foregoing, this Site may be viewed internationally and may contain references to products or services not available in all countries. References to a particular product or services do not imply that they are appropriate or available to all persons of legal purchasing age in all locations, or that URBAN DISTILLERIES intends to make such products or services available in such countries. Any offer for any product, feature, service or Application made on this Site is void where prohibited. Your information will be transferred to URBAN DISTILLERIES, located in the Province of British Columbia, Canada, which location may be outside of your own country, and by providing us with your information, you are consenting to such transfer. Although we will use all reasonable efforts to safeguard the confidentiality of any personal information collected, we will not be liable for disclosure of personal information obtained due to errors in transmission or the unauthorized acts of third parties.

These Terms of Use are effective as of 11/01/2011